Shipping policy
At GREATER+, we're proud to create every piece on demand - this means your order is made specially for you.
Processing Time
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Orders take 2-5 business days to be created and processed before shipping.
Estimated Delivery Times
We offer flat-rate shipping across the United States.
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USA Orders: 7-10 business days (processing + shipping).
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International Orders: 10-20 business days, depending on location and customs.
Note: Delivery times are estimates and not guaranteed. Once your package leaves our facility, delays caused by carriers are outside our control.
Tracking
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You’ll receive an email with tracking information once your order has shipped.
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Please allow up to 48 hours for tracking to update after shipping.
Custom & Duties
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International orders may be subject to local customs fees or taxes. These are the responsibility of the customer.
Wrong Address Disclaimer
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Customers are responsible for entering the correct shipping address at checkout.
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If the address provided is incorrect and the package is returned to us, you may be responsible for reshipment costs.
Lost or Stolen Packages
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Once an order has been marked “Delivered” by the carrier, we are not responsible for lost or stolen packages.
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If your package goes missing, please contact the shipping carrier directly and notify us so we can assist where possible.
Order Changes & Cancellations
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Because items are made-to-order, we cannot guarantee changes or cancellations once production has started.
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Please contact us at greaterstore25@gmail.com within 12 hours of placing your order if you need to make adjustments.
